30 Days Guarantee

30 Days Money-back Guarantee

At MK Digital Direct, we want our customer to be 100% satisfied with our products and services and we are certain that our products meet the highest standards of quality. Therefore, we offer a 30 days money-back guarantee policy in all of our products (As long as they still look new).

 

If you are not completely satisfied with your purchase you may return your products within 30 days of delivery for a full refund (excluding shipping costs). We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). Otherwise, the customer must pay the return shipping.  There is no restocking fee. You may also exchange your products or get store credit.

 
You should expect to receive your refund within four to six weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

 

Want to return an item?

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